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Five Questions for a Hiring Manager
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Karen Betram, Non-Profit Director of Quality, Compliance and Accrediation at Community Housing Network, Troy, MI.

Posted By Administration, Monday, April 27, 2020

What types of jobs are you interviewing candidates for?

I hire nonprofit administrative staff currently but I have hired Directors and Program Directors, master’s level social workers.

Is a resume important when you are making hiring decisions?

A quality resume is critical because there are so many applicants for jobs, the resume is my first elimination round in hiring.

What things in a resume will turn you off from inviting a candidate to
an in-person interview?

Spelling and grammar errors obviously, but fussy formatting and irrelevant information—I don’t have time for that. With 20 or 30 resumes on my desk for one job, I’m not weeding through pages of job or education history that doesn’t apply to us.

I am more likely to reach out to someone who has demonstrated that they want THIS job, not just any job.

What 3 things are most important for an “in person” interview?

First, it is important that they demonstrate a good understanding of the requirements of the position and they have both the experience and the skills that match our needs. Secondly, it is important that they appear to be a good “fit” for our culture and mission. Third, communication skills are very important, it is critical that they are able to understand and respond appropriately to my questions.

What would you want your potential candidate to know about interviewing?

Be prepared, do your homework, know about the place you are applying. And it might seem basic, but dress appropriately and be on time. I don’t care if you have to sit in the parking lot for 30 minutes before our appointment so you aren’t late.

And it’s really crucial for a candidate to have questions for me. I want to know that the job is important enough for them to want to know about us. They should be a partner in the interview process so that I know they will be a good partner to our organization.

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