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Our Team

Leadership

Margaret Phares
Executive Director
Margaret Phares joined the PARWCC team in August 2019. Her background in association management and project development has been crucial as PARWCC continues to grow to meet the needs of the PARWCC membership. Her goals for the association are to continue the gold-standard work of PARWCC founder Frank Fox, as the industry responds to changes in technology and the workforce.
Morgan Katherine
Operations Coordinator
Morgan Katherine became a member of the PARWCC team in May 2020. As Operations Coordinator, her role is developing and includes member services and organizational support.
Doug Phares
Business Manager
Doug Phares’s goal is to make professionals (and companies) better. In August 2019, he joined the PARWCC team. He creates holistic and lasting cultures focused on leadership and integrating distinct relationship building skills. As a Business Manager, he contributes to our organization’s mission and success.
Mark Misiano
Mark Misiano, CPRW, CDCS
Director of Member Strategy
Mark began his career in higher education – serving in academic advising and communications roles – before becoming an entrepreneur and launching 2 successful small businesses. He has experience supporting more than 1,000 clients at all career levels and from all over the world, and he is bringing his expertise to PARWCC to drive membership value and enhanced services.
Stephanie Renk, CPCC, CPRW
Director of Certification Services
Stephanie Renk joined the PARWCC team in September 2021. Her experience as a self-employed Certified Career Coach and Résumé Writer brings a member’s perspective to the CPRW certification process and her goal is to enhance the program to meet the needs of members and their clients today.
Alicia Hall, CPRW, CDCS, CVCS
PARWCC Learning Center Editor
Alicia joined the PARWCC team in 2023 to enhance member experience through rigorous auditing and editing of the program materials. Her experience as a teacher, copyeditor, and resume writer enables her to elevate program materials for optimized member education.

Our Program Directors

Jay Block
Jay Block
The Jay Block Companies

Creator and Administrator of the Certified Employment Interview Professional (CEIP) program and the Certified Employment Motivation Professional (CEMP) program, Jay Block is an industry pioneer and is the author of the best-selling book 5 Steps to Rapid Employment. With more than 20 years’ of high-profile experience in the field, Jay is the author of 18 motivational career-related titles including 12 best-selling books. He is best known for combining world-class motivational techniques with cutting-edge job “campaign” tools, strategies, and programs.
Diane Hudson
Diane Hudson
Career Marketing Techniques

Diane Hudson is one of the world’s top trainers of fellow career coaches. She developed and is the administrator of the Certified Professional Career Coach Certification (CPCC) program at PARWCC. Diane is one of the career coaching and training industry’s leading speakers, writers, and trainers. Her work is published in over 60 books and periodicals. Specializing as a Career Change Coach/Trainer/Agent, Diane provides clients with extremely successful results for career transition and position placement. As a former recruiter for a major aerospace corporation, Diane has the inside scoop on managing a successful career search campaign.

Creator and administrator of the Fundamentals of Résumé Writing program, John Suarez has been a certified member of PARWCC since 1993. Known for pioneering creative approaches, John has a long list of conference presentations, publishing credits, writing awards, and monthly newsletter articles that showcase his unique perspective. In 2010, he was recognized as one of the top 20 contributors to the résumé writing/career coaching industry over the last 20 years. John credits his journalism roots for keeping him grounded in strong fundamentals in an ever-changing field and yet has never been more important to the longevity of a professional writing career. A current member of the CPRW Certification Committee, he studies the submissions of aspiring writers to identify areas of opportunity and develop lessons with those in mind. In the spirit of lifelong learning, John earned his MBA in 2015, 23 years after completing his master’s degree in organizational communication from Ball State University. He continues to actively write for clients ranging from college graduates to senior executives.

Don brings a broad and deep background ideally suited to help you dominate the veteran market. During his 27 year career as an active duty Air Force officer, he helped colleagues win promotions and key assignments. Retiring in the top two percent of officers who joined the same year he did, Colonel Orlando is known for his ability to design, develop, and deliver the most complex training packages: skills he used again to build CVCS.

No wonder the Air Force sought him out to build their first course that guides transitioning senior military leaders into the civilian workplace. His program got rave reviews for years.

Don also calls upon 50,000 hours supporting rising, senior, and very senior civilian executives—the very people who hire veterans. He specializes in C-suite positions in almost every discipline.</p

Don has also taught Federal résumé writing to Federal employees.

Said another way: he speaks the language of those most likely to appreciate veterans in the workplace. The CVCS program helps educate hiring officials to see veterans as the great help they strive so hard to find.

Dr. Natascha F. Saunders
Natascha Saunders

Get ready to be mentored by one of the best in the business—Dr. Natascha F. Saunders, or Natascha, as she’s known. She’s a powerhouse career coach with a dynamic track record of empowering everyone from students to executives.

Dr. Natascha F. Saunders is a seasoned career coach with top-tier experience, including positions at Harvard, Brown, and a track record of guiding her students to secure coveted roles with industry giants such as Apple and Google.

An innovator at heart, she’s created tools like the M.I.C.R.O.© Personal Branding Assessment to help individuals maximize their potential. A trusted thought leader, Natascha blends research with real-world insights, all while actively empowering diverse communities. With her at the helm of the Certified Student Career Coach (CSCC) program, you’re in expert hands.

Under Natascha’s guidance in the Certified Student Career Coach (CSCC) program, you’ll gain the insights and tools to make a significant impact in your career, as well as in the lives of the students you coach.

Angie Callen

Angie Callen is a creative, critical, and strategic thinker who thrives in situations requiring logic, creativity, communication, and action. She truly believes everyone deserves to be happy in their careers. Her ethos drives her work as a career coach, résumé writer, and entrepreneurial advisor.

Angie founded her coaching business, Career Benders, because she wanted to help people grow into their full potential, whether in a new job, leveling up into leadership, or taking the exciting step to explore entrepreneurship. She’s built a successful business by helping her clients rise above this norm, recover from life and career situations that have broken their confidence, and help them see their true worth – personally and professionally.

As a former engineer and nonprofit executive, Angie’s perspective on business and careers provides a unique advantage to career coaches and résumé writers looking to establish and grow a sustainable business that can provide a secure financial future.

Originally from Pittsburgh and a graduate of Carnegie Mellon University, Angie has called the Colorado mountains home for almost 15 years. When she’s not logging screen hours or working with clients, you can find her adventuring in the mountains – whitewater paddle-boarding, fly fishing, backpacking, and skiing — or working on a DIY home project with her husband, Jim, as they make over a 100-year-old log cabin they recently purchased in quaint Glenwood Springs, Colorado.

Angie is a Certified Professional Résumé Writer (CPRW), and Certified Professional Career Coach (CPCC) accredited through the Professional Association of Résumé Writers and Career Coaches (PARWCC)

Robin Reshwan
Robin Reshwan

Robin is a CPRW and Career Strategist, a Careers writer for USNews, and the CEO of CS Advising (career strategy services) and CS Search & Staffing (recruiting services). Managing more than 15,000 LinkedIn followers, her team and brands have been awarded “Best of” by LinkedIn for social engagement, coaching, and recruiting services. Robin is one of a handful of coaches that LinkedIn engages in running pilot programs for them. She is a frequent speaker on LinkedIn topics, including sessions for major corporations, academic and business school communities, colleges, and alumni associations. Additionally, as the owner of a staffing company (CS Search & Staffing), her staffing team uses the recruiting, job posting, and paid marketing tools on LinkedIn to search for fast-growth companies throughout the US. Robin is based in the San Francisco Bay Area and has managed search practices and teams in more than 30 major cities covering technology, accounting/finance, creative/marketing, scientific/Ph.D., legal, manufacturing, and administrative/operations.

Contributing Associates

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Heidi Scott Giusto, Ph.D.,
ACRW, CPRW, CEIP, CEMC Career Path Writing Solutions

[email protected]

Regular columnist and though leader for PARWCC

A Community of Professional Thought Leaders

Participate in the industry’s largest and most respected professional association. Members of PARWCC are a community of leaders who excel in the field. Plus, let your clients know that you have access to information, innovative ideas, and resources beyond the boundaries of your office walls.