Module 1 establishes the foundation of the Certified Interview Coach (CIC) program. You’ll explore the mindset, ethics, and frameworks that define effective, client-centered interview coaching. This session introduces the eight CIC principles and examines how integrity, inclusion, and evidence-based practice set the standard for modern coaching. Participants will also assess their coaching approach and learn strategies to create a safe, adaptive space for diverse client needs.

By the end of this session, participants will be able to:

• Explain the principles of the CIC framework and how they guide ethical, inclusive coaching.
  
• Establish safe, professional coaching environments that promote trust and confidence.
  
• Differentiate between skill instruction, consulting, and coaching.
  
• Apply evidence-based hiring insights to inform client guidance.
  
• Build foundational coaching structures that promote client self-efficacy and reflection.

Module 2 focuses on helping clients articulate their unique value and strengths in interviews. Participants learn how to analyze job descriptions, extract key requirements, and translate them into structured, authentic messaging. You’ll practice coaching clients to use “I” statements, success stories, and value propositions that align with employer priorities and resonate with confidence and credibility.

By the end of this session, participants will be able to:

• Decode job descriptions to identify and prioritize value messages.
  
• Coach clients to articulate strengths using clear and persuasive “I” statements.
  
• Apply storytelling and rhetorical techniques to enhance communication impact.
  
• Guide clients in developing concise, authentic success stories that demonstrate results.
  
• Help clients create a Unique Value Proposition (UVP) to differentiate themselves from other candidates.

In this module, you’ll learn how to help clients connect authentically with employers by researching and articulating cultural and organizational fit. Through hands-on exercises, you’ll guide clients in translating company research into personalized “Fit Propositions” that demonstrate shared purpose and motivation. This module also explores the limits of AI in evaluating fit and reinforces human-centered coaching approaches.

By the end of this session, participants will be able to:

• Teach clients how to research company mission, culture, and leadership effectively.
  
• Help clients identify meaningful points of alignment that demonstrate authentic fit.
  
• Coach clients to answer “Why do you want to work here?” with specificity and confidence.
  
• Develop fit-based storytelling frameworks that show connection and credibility.
  
• Encourage clients to ask strategic questions that signal curiosity and alignment.

Module 4 addresses the human side of interviewing—likability, presence, and emotional intelligence. You’ll learn how to coach clients to strengthen first impressions, body language, vocal presence, and rapport-building skills. Participants will practice strategies for addressing sensitive or biased interview questions with professionalism, composure, and authenticity.

By the end of this session, participants will be able to:

• Assess and improve client nonverbal and vocal communication.
  
• Teach the six Likability Pillars that build trust and connection in interviews.
  
• Guide clients to manage challenging or biased interview questions effectively.
  
• Help clients demonstrate coachability and growth mindset through storytelling.

Module 5 provides hands-on experience in designing and delivering mock interviews that simulate real-world conditions. You’ll learn how to evaluate interview performance, provide actionable feedback, and coach clients toward consistent improvement. This module emphasizes practice as the foundation of interview confidence and introduces the CIC APPS feedback model (Assess, Praise, Probe, Suggest).

By the end of this session, participants will be able to:

• Design mock interview scenarios based on realistic roles and formats.
  
• Observe and evaluate client responses using structured assessment rubrics.
  
• Deliver specific, motivating feedback using the APPS model.
  
• Reinforce client self-efficacy through reflection and positive feedback loops.
  
• Adapt coaching strategies based on client progress and feedback data.

The final module focuses on curriculum design and service packaging. You’ll learn to create adaptive coaching plans, develop client toolkits, and integrate assessments that measure progress and impact. Participants will also prepare for the CIC certification exam by assembling their own client curriculum and assessment tools that demonstrate applied learning.

By the end of this session, participants will be able to:

• Conduct structured client intakes to assess communication style and goals.
  
• Adapt coaching for diverse industries, roles, and interview formats—including AI and panel interviews.
  
• Design scalable coaching curricula and packages aligned to client needs.
  
• Create outcome assessments to measure client progress and coaching effectiveness.
  
• Build personalized interview toolkits that support long-term client readiness.